AfterShip is a post-purchase layer: it ingests tracking numbers, identifies the carrier automatically, and pushes status changes to a branded tracking page, email and SMS. The tracking API covers a very large carrier list and returns normalised milestones, estimated delivery dates and exception flags, with webhooks for downstream systems. Returns, shipping and address-validation products sit alongside it, and higher tiers unlock a custom-domain tracking page, product recommendations on the tracking page, shopper-initiated order edits and higher API rate limits. The commercial case is fewer where-is-my-order tickets and a status check that can convert into a second purchase.
Who it is for
Stores whose support inbox is dominated by delivery-status tickets and who want tracking to sell rather than just inform.
Key features
- Carrier detection across a large carrier list
- Branded tracking page with custom domain
- Email and SMS milestone notifications
- AI estimated delivery dates
- Webhooks and tracking API
Where it falls short
Plans are sized by annual shipment volume with per-shipment overage, and the custom domain plus higher API rate limits only arrive on the mid tier, so a high-volume store with a small engineering team meets both limits at once.
Pricing
Subscriptions are sized by annual shipment volume, with each tier carrying a shipment allowance and a per-shipment charge beyond it. Tiers are positioned by annual GMV band rather than by feature count, and the tracking page customisation and API throughput scale with the tier. Enterprise adds SLAs, SSO and multi-organisation management under contract.
Prices move; the tier structure is the part that stays true. Check current pricing on AfterShip.
Alternatives to AfterShip
Frequently asked
How much does AfterShip cost?
AfterShip is paid software. Subscriptions are sized by annual shipment volume, with each tier carrying a shipment allowance and a per-shipment charge beyond it. Tiers are positioned by annual GMV band rather than by feature count, and the tracking page customisation and API throughput scale with the tier. Enterprise adds SLAs, SSO and multi-organisation management under contract.
What is AfterShip best for?
Stores whose support inbox is dominated by delivery-status tickets and who want tracking to sell rather than just inform.
What are the best alternatives to AfterShip?
The closest substitutes we list are ShipStation and Shippo. They sit in a similar price bracket but make a different trade-off, so read the weaknesses section of each review before switching.
Which platforms does AfterShip run on?
AfterShip is available on Web and API.